An Enterprise Management Server can be defined as a server application (with, potentially, client agents, as appropriate) which attempts to help minimize total cost of ownership and/or optimize performance of enterprise assets, notably IT assets, by monitoring and managing them
 

The target audience for this report includes corporate IT, corporate IT purchasing, IT consulting and vendor product marketing professionals
 

Information contained in this report concerning Enterprise Management Server list pricing, discounting practices and total cost of implementation was obtained through public domain sources, and telephone interviews with the vendors themselves, and with persons familiar with actual Enterprise Management Server deals, May-July, 2004
 

The types of Enterprise Management Servers taken into consideration in this report include Business Activity Monitoring, Change and Configuration Management, IT Asset Management, Manager to Manager Connectors, Network Management, Problem/Service Management, Server Monitoring/Performance Management and Service Level Monitoring
 

The vendors taken into consideration are Altiris, BMC, CA, HP, IBM, Mercury Interactive, Microsoft, MRO, NetIQ, Novadigm, Novell, Quest, Red Hat, SMARTS, Sun Microsystems and Ximian
 

This report presents list pricing for all Enterprise Management Servers (and accompanying client agents, as appropriate) for the 16 vendors taken into consideration, representing over 1,500 distinct prices, both by type and vendor, and by vendor
 

List pricing includes Product name, Functionality, Purchased separately, License type, License unit, Price by unit or unit range
 

List pricing also includes detailed analysis of each vendor’s Maintenance/Support offering, and pricing
 

This report above all summarizes the essential aspects of 85 case studies of actual enterprise purchases of Enterprise Management Servers, 30 for Server Monitoring/Performance Management, 29 for Server Change and Configuration Management, and 26 for Desktop Change and Configuration Management
 

In particular, Average Total Cost of Implementation is analyzed for each vendor in each appropriate category, composed of Average Total License cost, Average Maintenance/Support cost (for the first year), Average Initial Development Internal Human Resources cost, Average Consulting cost, Average Training cost and Average Initial Deployment Internal Human Resources cost
 

For Server Monitoring/Performance Management cases, Total Cost of Implementation averaged US$ 5,288 per managed server, although Vendor 1 was by far the lowest at US$ 156 per managed server, followed by Vendor 2 at US$ 278 per managed server (View the sample excerpt)
 

For Server Change and Configuration cases, Total Cost of Implementation averaged US$ 1,441 per managed server, although Vendor 1 was by far the lowest at US$ 136 per managed server, followed by Vendor 2 at US$ 232 and Vendor 3 at US$ 289 (View the sample excerpt)
 

For Desktop Change and Configuration cases, Total Cost of Implementation averaged US$ 126 per managed desktop, although Vendor 1 exhibited the lowest at US$ 69 per managed desktop, followed by Vendor 2 at US$ 78 and Vendor 3 at US$ 86 (View the sample excerpt)